Shipping Policy
1. Product Delivery
All products sold on https://zitonestopsolutions.online are digital goods (e-books, courses, etc.). Upon successful payment, customers receive instant access to downloadable files or online content through their account. No physical shipping is involved.
2. Delivery Timeline
- Immediate Auto-Delivery: Access links or download instructions are sent via email/system notification within 5 minutes of purchase completion.
- For delayed access, check the "Orders" section in your account or contact support.
3. Delivery Methods
- Email Delivery: Download links sent to your registered email.
- Account Dashboard: Direct access to all purchased materials under "My Library".
- Lifetime Access: Once purchased, content remains accessible indefinitely unless stated otherwise.
4. Technical Requirements
Ensure your device supports:
- PDF readers (for e-books)
- Stable internet connection (for video courses)
- Recommended browsers: Chrome/Firefox/Safari
5. Failed Delivery Support
If you do not receive access:
- Check spam/promotions folder
- Contact us within 24 hours at:
- Email: admin@zitonestopsolutions.online
- Phone/WhatsApp: +60172922454
- Address: 29-3 Jalan Kuchai Maju 11, Kuchai Entrepreneus Park
6. Policy Updates
We reserve the right to modify this policy. Changes will be posted at: https://zitonestopsolutions.online
Note: This digital delivery policy aligns with our commitment to "Multi-warehouse fast delivery" and "Delicate service" as highlighted on our platform.